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What is a dirty window? 

Any window that the owner considers dirty and wants us to clean.

What is a clean window?

It's a window that we've cleaned in good faith, and are proud of. 

What does "in good faith" mean?

Honesty or sincerity of intention. When you've exhausted all options and methods of cleaning a window and tried your very best, then you have "in good faith" cleaned to the best of your ability.

What are the levels of window conditions?

Condition 1:

Well maintained, cleaned within a year or less, not requiring abrasives. Can be cleaned with Nylon Hybrid Brush.

Condition 2:

Cleaned within a couple years, minor hazing, paint, dirt or debris. Requiring boars hair brush, may require abrasives including walnut pads, steel wool, scraper, etc...

Condition 3:

Unmaintained, noticeable hazing, paint, dirt or debris. Requiring boars hair brush, and abrasives like walnut pads, steel wool, scraper, etc...

Condition 4:

Extremely dirty, severe hazing, paint, dirt or debris. Requiring boars hair brush, and abrasives like walnut pads, steel wool, scraper, etc...
May require multiple passes/cleans.

Condition 5:

Condition #4, including silicone. Certain solvents may be required to properly clear the window. This condition is the most expensive and usually only found at commercial jobs.

Your Tool Belt & Person

You'll be carrying various hand tools for inside cleaning. 
Some of these tools are:

1. Squeegee
2. Fliq Pad/WetBar
3. Nano Fiber Rags, Micro Fiber Rags
4. 1.5" Scraper
5. 6" Scraper
6. Putty Knife
7. Paint Brush
8. Steel Wool
9. Shoe Covers
10.Soap Water Bucket
11. Pony Extension Pole

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Abrasives

Abrasives include steel wool, scrapers, walnut pads, or any other tools used to clear a window when Nylon Brush or Wetbar is not sufficient.   

Since using abrasives is more costly, we only use them when pre-approved by the homeowner. 

Abrasives are ONLY used on glass

Abrasives can NEVER be used on plexi-glass or fiber glass materials. This will scratch the windows.

What is TDS?

“Total Dissolved solids” refer to any minerals, salts, metals, cations or anions dissolved in water. This includes anything present in water other than the pure water (H20) molecule and suspended solids. So when we refer to TDS, we are measuring your water quality or how hard (or soft) your water is.

Low TDS is below 9, high TDS is above 10. We want TDS in our filtration system to be very low (9 or below). This allows us to rinse a window with water that will dry spot free. If the TDS is high in our filtration system, water remaining on the window after a rinse will dry with spotting that leaves the window unclear and dirty. 

IMPORTANT:
It is vital to check TDS before cleaning any windows. Regularly checking TDS helps us keep cleaning windows without having to come back and re-clean later!

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